Terms of service

Simple Terms for Using Our Site

Last updated: April 12, 2026

Overview

This website is operated by RAIZA NATURALS. Throughout the site, the terms “we”, “us”, and “our” refer to RAIZA NATURALS.

By visiting our site and purchasing from us, you agree to these Terms of Service, including all policies referenced here. If you do not agree, you may not access the website or use our services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

We may update these Terms at any time. Continued use of the site means you accept those changes.

Use of Our Website

You agree to use this website only for lawful purposes.

You may not:

  • Violate any laws or regulations
  • Transmit harmful code or interfere with the site
  • Attempt to gain unauthorized access to systems or data
  • Misuse the website or services in any way

We reserve the right to refuse service to anyone at any time.

Online Store Terms

By using this site, you represent that you are at least the age of majority in your state of residence or have consent from a legal guardian.

A breach of these Terms may result in termination of your access to our services.

Products and Information

We strive to present our products as accurately as possible. However:

  • Product images and colors may vary by device
  • Descriptions are provided for general information only
  • Availability and pricing may change at any time

Our products are intended for external use only. They are not intended to diagnose, treat, cure, or prevent any condition.

You are responsible for how you choose to use our products.

Pricing and Availability

Prices are subject to change at any time without notice.

We reserve the right to modify or discontinue any product at any time.

We do not offer price adjustments for prior purchases.

All products are subject to availability. We reserve the right to limit quantities purchased per order, per customer, or per household.

Orders and Billing

We reserve the right to refuse or cancel any order at our discretion. This includes orders that appear fraudulent, excessive, or intended for resale.

You agree to provide current, complete, and accurate purchase and account information.

If we make changes to or cancel an order, we will attempt to notify you using the contact information provided.

Returns and Refunds

Try it, feel it, use it. Our products are made for everyday use. Something you can reach for daily without hesitation. Take a little time to use it and see how it feels on your skin.

If it doesn’t feel right on your skin, we will make it right.

You have 14 days from the date your order is delivered to request a refund or replacement. Use it as you normally would, then send us a quick note and we will take care of the rest.

Refunds or Replacements
Depending on your experience, we may offer either a replacement or a refund. Refunds are issued to the original form of payment.

Returns
Used products do not need to be returned.

Unused products may be returned upon request. Return shipping is the responsibility of the customer unless otherwise determined by us.

A Simple Note
Refunds are limited to one per customer. We reserve the right to deny requests that appear excessive, abusive, or outside of this policy.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the website or service at any time without notice.

We are not liable to you or any third party for any modification, suspension, or discontinuation.

Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided as available without warranties or guarantees.

We are not responsible for the content, accuracy, or performance of third-party services.

AI and Automated Features

We may use automated systems, including AI-powered tools, to improve your experience. This may include product recommendations, customer support assistance, or site functionality.

These tools are provided for convenience and informational purposes only. We do not guarantee their accuracy, completeness, or suitability for your specific needs.

You are responsible for how you use any information provided through these tools.

Some customers may choose to use automated systems, agents, or third-party tools to browse or make purchases on their behalf. If you use such tools, you are responsible for their actions, including any orders placed, information submitted, or decisions made.

We are not liable for errors, unintended purchases, or outcomes resulting from the use of automated or agent-driven tools.

User Feedback and Submissions

If you send us ideas, suggestions, or feedback, you agree that we may use them without restriction or compensation.

You agree not to submit anything unlawful, misleading, or harmful.

Accuracy of Information

We are not responsible if information on this site is not complete, accurate, or current.

Any reliance on the material on this site is at your own risk.

Prohibited Uses

You may not use this site to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Submit false or misleading information
  • Upload harmful code
  • Collect personal data without consent
  • Interfere with site security or functionality

We reserve the right to terminate access for violations.

Disclaimer of Warranties

The website and all products are provided as available without warranties of any kind, either express or implied.

We do not guarantee that the service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, RAIZA NATURALS is not liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website
  • Use of our products
  • Errors, interruptions, or delays

Our total liability will not exceed the amount you paid for the product.

Indemnification

You agree to indemnify and hold harmless RAIZA NATURALS from any claims arising from your use of the site or violation of these Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

Termination

We may terminate or suspend access to our services at any time if you violate these Terms.

Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and RAIZA NATURALS.

Governing Law

These Terms are governed by the laws of the United States and the State of Texas.

Contact Information

Questions about these Terms can be submitted through our Contact Us page.